Support
Let’s get your next take moving.
Find a quick answer below, or email us directly. We normally reply within two business days.
Still stuck? Tell us what happened.
Include your iPhone model, iOS version, and the step where the issue appeared. Never send a private script or recording unless you choose to.
Fast answers
Why does Read to Camera need camera and microphone access?
Camera access is used for front-camera recording and, in app versions that offer it, an optional introductory preview. Access is requested after you choose to open the camera. The introductory preview scrolls a greeting over the camera image, is silent, does not record or consume a free recording, and does not request microphone or Photos access. You can Continue or Skip without using it. Microphone access is separate and adds sound to a recording; you may explicitly record a silent video instead.
Does the prompt appear in my finished video?
No. The script and controls are an on-screen guide only. They are not added to the video you preview, save, or share.
Where are my scripts and recordings stored?
Scripts and unfinished recording drafts stay in protected storage on your iPhone. A video leaves the app only when you choose Save to Photos or Share.
Why can’t I save to Photos?
Open iPhone Settings, find Read to Camera, and allow Photos access for adding photos and videos. You can still use Share without Photos permission.
How do I restore a purchase?
Open Settings inside Read to Camera and choose Restore Purchases. Use the same Apple Account that made the original purchase.
How do I manage or cancel a subscription?
Subscriptions are managed by Apple. Open iPhone Settings, tap your name, choose Subscriptions, then select Read to Camera.
Can I change orientation while recording?
Choose Portrait or Landscape before the countdown. Read to Camera holds that orientation for the entire take so the prompt does not jump while you speak.
The camera or audio stopped during a take. What happened?
A call, another camera app, backgrounding, low storage, or device temperature can interrupt recording. Read to Camera will try to finalize a playable draft and tell you whether it can be previewed.
Manage your subscription
Apple handles billing, cancellations, and subscription status.
Open Apple subscription settings